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Join TAP for 2020

A photos of attendees at an event organized through TAP, the Tenant Assistance Program

Rental housing isn’t just about buildings. It’s also about the people who live there and the people who build it and keep it running. TAP helps to provide housing stability and helps to strengthen families and communities.

Hundreds of housing developments across the Commonwealth join TAP, MassHousing’s Tenant Assistance Program, each year. We hope that your rental community is one of them in 2020.

Available to housing developments financed and/or overseen by MassHousing, TAP offers member sites unlimited access to trainings and conferences; a choice of diverse programs and workshops for residents; and dispute resolution services to help address on-site conflict.

Membership Benefits

For $10 per unit, TAP membership provides these hands-on tools to address issues affecting families and seniors in rental housing:

Membership invoices for 2020 calendar year will be mailed to property managers in November. To join, submit payment with invoice upon receipt.

To learn more about TAP, view the TAP brochure or Frequently Asked Questions, or contact Kelly Hetrick at 617.854.1352.

Other Resources

Designed for individuals working in property management and social services, some of TAP's resources are available to the general public without TAP membership:

TAP Announcements

You can receive TAP announcements in your inbox. Email your name and contact information to

 TAP Membership
Document  TAP Membership Brochure
Document  TAP Membership Enrollment/Invoice Request Form
 TAP Documents
Document  2020 Resident Program Catalog
Document  Resident Program Request Form
Document  Resident Service Coordinator's Handbook
Document  Community Connections, TAP's First 25 Years (1983-2008)