TAP in 2018

Rental housing isn’t just about buildings. It’s also about the people who live there and the people who build it and keep it running. TAP helps to provide housing stability and helps to strengthen families and communities.

Hundreds of housing developments across the Commonwealth join TAP, MassHousing’s Tenant Assistance Program, each year. We hope that your rental community is one of them in 2018.

Available to housing developments financed and/or overseen by MassHousing, TAP offers member sites unlimited access to trainings and conferences; a choice of diverse programs and workshops for residents; and dispute resolution services to help address on-site conflict.

Membership Benefits

For $10 per unit, TAP membership provides these hands-on tools to address issues affecting families and seniors in rental housing:

• Management Trainings: Free for TAP member site staff
• Community Services Conference: Free registration for all TAP site staff
• Resident Programs: On-site programs and workshops
• Dispute Resolution: Services to manage on-site conflict

To join, submit payment with invoice upon receipt. No invoice? Submit an Enrollment Invoice Request Form or call 617.854.1078.

To learn more about TAP, view the TAP brochure or Frequently Asked Questions, or contact Kay Olm at 617.854.1078.

Other TAP Resources

Designed for individuals working in property management and social services, some of TAP's resources are available to the general public without TAP membership:

• Management Trainings and the annual Community Services Conference are both offered with low-cost registration fees for the general public and additionally reduced rates for staff of local housing authorities
• The Resident Service Coordinator's Handbook is available online

TAP Announcements

You can receive TAP announcements in your inbox. Email your name and contact information to TAPregistration@masshousing.com.