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A better online experience with MassHousing

We are in the process of making several updates to improve your online experience doing business with MassHousing. This will result in changes to this website, and the way you access information from us.

  • Program information, forms and documents are now available on, our recently updated website that is more secure, user-friendly and compatible across different devices and web browsers. Soon, these items will only be available on
  • Loan Inquiry, CDMS, WebABCS and WebFACTS will continue to be accessed from

Additional information will be posted here and emailed to users. Questions? Contact

Rental Owners and Managers

In Rental Management, our asset is YOU!


Here you'll find tools, resources and information on operating, maintaining and improving your property.

Accounting & Data Processing (ADP) Policy

MassHousing's policy for defining and accounting for ADP costs.

Affirmative Fair Housing Marketing Plans

An Affirmative Fair Housing Marketing Plan promotes equal access to affordable housing opportunities.


Access documents and resources related to a MassHousing AMR-MOR.

Automated Clearing House (ACH)

ACH/Wiring Instruction form for Management Companies.

Change of Business Relationship

Record ownership, management, bank or other changes through our change notification process.

Common Pre-Application for Rental Housing

An improved housing search and applicant placement process through the Common Pre-Application for Rental Housing.

DMH/DDS Set-Aside Program

Help ensure housing availability through the DMH/DDS Set-Aside Program.

Limited English Proficiency (LEP)

Find links to translated versions of MassHousing's vital rental housing documents, as well as resources related to Limited English Proficiency.

Replacement Reserve Guidelines

Determine eligible expenses and necessary documentation with our replacement reserve guidelines.


Section 8 Voucher Processing

Find forms, links and documents for properties with Section 8 contracts.

Smoke-Free Housing Resources

Information and support to promote Smoke-Free Housing.

Rental Housing List

A searchable directory of all rental communities in MassHousing's portfolio is available online.

Search the Housing List

Forms & Documents

Looking for a form, document or other resource? Find it in our Rental Owner/Manager Library.