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A photograph of a TAP Training session

Staff of TAP member sites have unlimited access to all trainings which are scheduled throughout the year.

Many of TAP's courses meet HUD’s training requirements for resident service coordinators and/or offer social work CEUs.

Upcoming Trainings

Date Training Location Register
12/4 Housing Protections for Victims of Domestic Violence, Rape, Sexual Assault and Stalking Worcester Register
12/5 Understanding Implicit Bias new! Roxbury Register
12/7 Introduction to Motivational Interviewing new! Fall River Register
12/12 Using the Unit Inspection Process to More Effectively Address Hoarding Holyoke Register
12/14 Building Community Through Outreach and Resident Engagement new! Quincy Register
1/11 Housing 4-Pack One: Housing Literacy Quincy Register
1/15 Exploring the Experience of Aging new! Holyoke Register
1/18 Examining the Dynamics of Sexual Harassment new! Roxbury Register
1/25 Housing 4-Pack Two: Screening and Tenant Selection Quincy Register
1/29 Acquired Brain Injury: Overview, Strategies, & Resources new! Reading Register
2/1 Opioid Overdose Prevention and Rescue Training new! Worcester Register
2/6 Fair Housing Basics for All Site Staff Reading Register
2/8 Housing 4-Pack Three: HUD’s Occupancy Handbook for RSCs, Maintenance Professionals, and Service Providers Quincy Register
2/26 Understanding and Responding to Victims of Commercial Sexual Exploitation new! Roxbury Register
3/1 Housing 4-Pack Four: My Rent is What?! Quincy Register
3/8 Understanding the Impact of Trauma and Addressing the Needs of Youth and Families Springfield Register
3/12 Managing Conflict on Site Utilizing Effective Dispute Resolution Skills Braintree Register
3/14 Understanding and Working with Residents with Dementia new! Newton Register
3/19 Alcohol & Drugs in Housing: What to Know and What to Do Worcester Register
3/27 Accessing Services for Elders and People with Disabilities Reading Register

Registration Fees

  • General public: $60 half day, $85 full day
  • Government and Non-Profit: $45 half day, $60 full day
  • Staff of TAP member sites: FREE registration**
  • If your registration has a balance due, please make checks payable to MassHousing/TAP and be sure to include name of person registered. Mail check to:
    MassHousing Community Services
    P.O. Box 415825
    Boston, MA 02241-5825

**Free training registration is a benefit of TAP membership, which is available to developments overseen by MassHousing.

Policies and Other Information

Many of our offerings have waitlists. If you are unable to attend or send a replacement, please inform us as soon as possible, so others may attend.

Refund Policy

There are no registration fee refunds. If you are unable to attend, you may send a replacement or, if you notify us at least 3 business days prior to the training date, you may attend a future training within the same or next season of offerings. For example, if you registered for a Fall training and cancel, you may attend another Fall or Winter training.

Cancellation Policy

All cancellations are to be made no less than 3 business days prior to the training date or you will be billed for the full course amount and no credit given to attend future trainings.

If you do not cancel your registration and do not attend or send a replacement and you owe a balance, your future registrations may be blocked until this balance is paid.

This policy applies to all registrants, including TAP members.

Additional Information

  • Confirmation of course registration is essential for attendance
  • In case of inclement weather, call 617.854.1077 after 5:00 a.m. on the training day for cancellation information
  • For individual accessibility needs, contact Carol St. Cyr or VideoPhone at 857.366.4157 or MassRelay at 711.

Questions? Email

TAP Announcements

You can receive TAP announcements in your inbox. Email your name and contact information to

 TAP Membership
Document  TAP Membership Brochure
Document  TAP Membership Enrollment/Invoice Request Form
 TAP Documents
Document  TAP Management Training Schedule, Fall 2018
Document  TAP Management Training Schedule, Winter 2019
Document  Resident Program Catalog, 2018
Document  Resident Program Request Form
Document  Resident Service Coordinator's Handbook
Document  Community Connections, TAP's First 25 Years (1983-2008)