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TAP Management Trainings

TAP, MassHousing's Tenant Assistance Program, offers courses to property management and social service staff that address social issues affecting families and seniors in rental housing. Staff of TAP member sites have unlimited access to TAP trainings, which are scheduled throughout the year.

Many trainings meet HUD’s certification requirements for resident service coordinators.

Upcoming Trainings

  • To Register Online, click Register for the appropriate course(s) below
  • View TAP Training Descriptions: March 2017 | April-June 2017
Date Training Location Register
3/24 Reasonable Accommodations Level 2: Hot Topics Springfield Register
4/19 Bed Bugs: An Old Problem in a New World Holyoke Register
4/28 Housing 4-Pack 1: Housing Literacy (new!) Brighton Register
5/12 Housing 4-Pack 2: Screening and Tenant Selection (revised!) Brighton Register
5/16 Introduction to Domestic Violence, Dating Violence, Sexual Assault and Stalking (new!) Quincy Register
5/18 Effective Hoarding Intervention: A Case Management Approach Framingham Register
5/23 Overview of Adolescence: Understanding Risk & Opportunity through a Developmental Perspective (updated!) Worcester Register
5/26 Housing Four-Pack 3: HUD's Occupancy Handbook for RSCs, Maintenance Professionals & Service Providers (revised!) Brighton Register
6/1 Liability Issues Related to Providing Resident Service Coordination Holyoke Register
6/9 Housing 4-Pack 4: My Rent is What? (new!) Brighton Register
6/20 Using the Unit Inspection to More Effectively Address Hoarding (updated!) Taunton Register
6/23 Understanding the Impact of Trauma and Addressing the Needs of Youth and Families (new!) Roxbury Register

Registration Fees

  • General public: $50 half day, $75 full day
  • Staff of local housing authorities: $35 half day, $50 full day
  • Staff of TAP member sites: FREE registration**
  • If your registration has a balance due, please make checks payable to MassHousing/TAP and be sure to include name of person registered. Mail check to:
    MassHousing Community Services
    P.O. Box 415825
    Boston, MA 02241-5825

**Free training registration is a benefit of TAP membership, which is available to developments overseen by MassHousing.

Additional Information

  • Scholarships are available, contact Carol St. Cyr for more information
  • Confirmation of course registration is essential for attendance
  • NOTE: If you register and do not attend or cancel, you will be billed for the full course amount. This applies to staff of TAP member sites as well
  • In case of inclement weather, call 617.854.1077 after 5:00 a.m. on the training day for cancellation information
  • For individual accessibility needs, contact Carol St. Cyr or (Videophone): 866.758.1435 at least one week before the training

Questions? Email TAPregistration@masshousing.com

TAP Announcements

You can receive TAP announcements in your inbox. Email your name and contact information to TAPregistration@masshousing.com.

 TAP Membership
Document  TAP Membership Brochure
Document  TAP Membership Enrollment/Invoice Request Form
 TAP Documents
Document  Resident Program Catalog, 2017
Document  Resident Program Request Form
Document  TAP Participants in 2016
Document  TAP Management Training Schedule, Winter 2017
Document  TAP Management Training Schedule, Spring 2017
Document  Resident Service Coordinator's Handbook